FAQs

Can I install the pickups myself?

Pickup installation can be a complex process, and we recommend that you have it done by a professional guitar technician. However, if you have experience with guitar electronics and feel comfortable with the process, you can install the pickups yourself.

Do you offer a warranty?

Our warranty mirrors that of the pickup manufacturers. Please refer to their website for more information.

Do you offer price matching?

Yes, if you find the same pickups that we offer elsewhere in the EU at a lower price, let us know, and we'll match that price. As a token of appreciation, we'll include some freebies for bringing it to our attention.

How long does shipping take?

Shipping times vary depending on your location and shipping method. Most orders are processed and shipped within 1-2 business days, and delivery times typically range from 3-7 business days.

Do you ship internationally?

Yes, we ship to most countries worldwide. However, shipping times and costs may vary depending on your location. Note: Sales of Mojo pickups are restricted to EU only.

What is your return policy?

We offer a 14-day return policy on all of our pickups. If you are not satisfied with your purchase, you can return it for a full refund. Please refer to our return policy page for more information.

What payment options do you offer?

We offer only PayPal as a payment option for both your and our security. You're not required to have a PayPal account; most major credit cards are accepted.

Where do you ship from?

We ship from multiple locations within the EU.